Effective Date: August 6, 2026

We want you to be fully satisfied with every purchase. If something isn’t right, here’s exactly how our return and refund process works.

Return Window
You may return most items within 30 calendar days from the date your order is delivered. After this period, we unfortunately cannot accept returns.

Conditions for Returns
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. If an item arrives damaged, defective, or you received the wrong product, your return will be accepted regardless of condition—please contact us immediately so we can make it right.

Non-Returnable Items
Certain types of goods are exempt from our standard return policy for hygiene and safety reasons, such as opened consumables or personalized products. These will be clearly noted on the product page.

Return Shipping & Fees
We provide free returns for all eligible domestic orders. There are no restocking fees. If your return is due to a defect, damage, or our error, we will email you a prepaid return shipping label. For returns initiated for other reasons, a prepaid label will also be provided at no cost to you.

How to Initiate a Return
Contact our support team at info@hollywooaddffeed.it.com with your order number. We will respond with detailed instructions and, when applicable, a prepaid return label. Please send all returns to:

Hollywooaddffeed Returns
9 S. Midland Blvd.
Nampa, ID 83651
United States

Refunds
Once your return is received and inspected, we will email you to confirm approval. Approved refunds are processed within 1 to 2 business days. The credit will be applied to your original method of payment. Please allow 7 to 10 business days for the refund to appear on your statement, depending on your card issuer or bank.

Exchanges
At this time, we do not process direct exchanges. If you need a different item, simply return the original product and place a new order for the replacement.